FAQ

Good questions.
Clear answers.

Airport transfers, Zagreb rides, nearby trips, and Croatia route quotes - the practical details before you book.

How much is a taxi from Zagreb Airport to the city centre?

The fixed price is €25 for a private transfer between Zagreb Airport (ZAG) and addresses inside Zagreb city limits. Night rides between 23:00 and 05:00 have a €5 surcharge, shown before you confirm.

Is the €25 price fixed for airport and city rides?

Yes. For airport transfers and Zagreb rides inside the city limits, the standard price is fixed at €25. Nearby trips and Croatia routes are quoted before booking.

Do you track flights?

Yes. For airport pickups, share your flight number and we track the arrival time so the pickup can adjust if the flight is delayed.

What happens if my flight is delayed?

Flight delays are included for airport pickups. We monitor the arrival time and wait without charging extra for the delay.

What if my flight arrives early?

If your flight lands early, we see the updated arrival time and do our best to meet you earlier. Message us when you land if you are ready sooner than planned.

Can I pay by card?

Yes. You can pay by card to the driver, pay online via a SumUp payment link, or pay in cash.

Can I book on the same day?

Yes, same-day bookings are possible when a driver is available. For urgent rides, WhatsApp or call for the quickest confirmation.

Do you provide child seats?

Child seats can usually be provided on request. Please add the child's age and seat requirement in the booking notes so we can confirm it before pickup.

Is luggage included in the price?

Yes, normal luggage is included. If you have oversized items, sports equipment, or more bags than usual, mention it when booking so we can confirm space.

Do you operate at night?

Yes. Airport transfers and city rides can be arranged at night. Rides starting between 23:00 and 05:00 include a flat €5 night surcharge.

Do you pick up from hotels and apartments?

Yes. We pick up from hotels, private apartments, offices, bus station, train station, and other addresses in Zagreb.

Can I book for someone else?

Yes. You can book for family, guests, colleagues, or clients. Add the passenger name, phone number, and pickup details so we can contact the right person.

How long is the ride from Zagreb Airport to the city centre?

The ride usually takes around 25 to 35 minutes, depending on traffic and the exact address in Zagreb.

Where will I meet the driver at Zagreb Airport?

After your booking is confirmed, we send clear pickup instructions. For airport arrivals, the driver can meet you at arrivals or at the agreed pickup point.

Can I book Samobor, Medvednica or Sljeme?

Yes. Nearby trips from Zagreb are available with a quote before pickup. Common starting prices include Samobor from €55 and Medvednica/Sljeme from €55.

Are rides private or shared?

All rides are private. You are not sharing the car with other passengers unless you booked together.

Can I cancel my booking?

Yes. Cancellation is free up to 2 hours before pickup. Later cancellations or no-shows may be charged according to the terms.

Do you offer Croatia routes and day trips?

Yes. Private routes from Zagreb include Plitvice Lakes, Rastoke, Samobor, Medvednica, Pula, Rijeka, Zadar, Split, hotels, villas, airports and coastal destinations. Popular routes have starting prices and custom routes are quoted before booking.